Privacy Policy
This Privacy Policy applies to CatScratch's webite (The "Site"). We may periodically update this Privacy Policy by posting a new version here.
1. What Personal Information We Collect?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when contact us via the Site The personal information we collect may include the following:
Identifiers:
- Email Address
We do not knowingly or intentionally process any sensitive Personal Information.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site.
2. How Do We Process Your Information?
We process your information to provide, improve, and administer our Site, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your information for a variety of reasons, including:
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To send administrative information to you. We may process your information to send you details about our products and service, changes to our terms and policies, and other similar information.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Site.
- To protect our Site. We may process your information as part of our efforts to keep our Site safe and secure, including fraud monitoring and prevention.
- To identify usage trends. We may process information about how you use our Site to better understand how they are being used so we can improve them.
3. Lawful Basis
We only collect, use, or store your Personal Information for a lawful basis such as:
- Consent. You voluntarily provide it to us with your specific, informed, and unambiguous consent (for example, when you contact us via the Site).
- Legitimate Interest. It is necessary to provide you with a service that you have requested or we have legitimate business interest that is not outweighed by your privacy rights.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
4. In what situations do we disclose your Personal Information?
We do not sell, rent, or share your Personal Information for targeted advertising, automated decision-making, or profiling purposes.
We do not share personal information with third parties except to the extent necessary for the Site to function. We may share anonymous, aggregate statistics with third parties or the public.
We may disclose your information in response to subpoenas, court orders, or other legal requirements; to exercise our legal rights or defend against legal claims; to investigate, prevent, or take action regarding illegal activities, suspected fraud or abuse, or violations of our policies.
In the future, we may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. How Long Do We Keep Your Information
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of the Personal Information, the purposes for which we process the Personal Information, and any applicable legal requirements.
When we have no ongoing legitimate business or legal need to process your personal information, we will delete such information.
6. Information for European Union Residents
By using the Site and providing your information, you authorize us to collect, use, and store your information outside of the European Union. Our primary place of business is in the United States. You should understand that we may transfer your Personal Information to the United States to carry out operational and processing needs as described in this Policy.
Contact Us
If you have questions, you may email us at [email protected]